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January Product Updates at EnKash

Better dispute handling, cleaner settlements, and enterprise-grade bill operations.

As transaction volumes increase, finance and risk teams are expected to manage disputes, settlements, and recurring payments with speed and accuracy. Manual workflows and fragmented tools slow teams down and increase compliance risk.

This month’s updates strengthen three core areas of the EnKash platform: structured chargeback handling within payment acceptance, automated split settlements on the EnKash Payment Gateway, and enterprise-scale bill payments with integrated bill copy management. Each update is designed to reduce manual effort while improving control and audit readiness.

Reduce Chargeback Effort and Improve Dispute Control

Chargebacks are not just a dispute problem. They directly affect operational bandwidth, merchant relationships, and compliance readiness. When tracking happens across emails and spreadsheets, teams spend more time coordinating than resolving.

The Chargeback Dashboard within EnKash’s payment gateway‘s acceptance flow brings structure and clarity to this process.

What this does for you

  • Brings all chargebacks into a single view, eliminating fragmented tracking
  • Makes it immediately clear what action is required and by when
  • Reduces dependency on manual follow-ups with merchants

Business impact

  • Faster resolution cycles with fewer handoffs
  • Lower operational load on risk teams handling high volumes
  • Audit-ready dispute handling, with documentation captured by default

Instead of managing chargebacks reactively, teams can now run them as a defined, compliant process inside EnKash.

Automate Revenue Sharing and Eliminate Settlement Complexity

When a single transaction involves multiple stakeholders, settlements often become the weakest link. Manual payouts, delayed commissions, and reconciliation-heavy workflows slow finance teams down and introduce errors.

Split Payments on the EnKash Payment Gateway move this complexity into the payment layer itself.

What this does for you

  • Automatically divides a single customer payment across multiple parties
  • Applies commissions and revenue splits at settlement, not after
  • Removes the need for separate payout and reconciliation processes

Where this creates value

  • Marketplaces settle sellers and platform fees in one flow
  • Franchise businesses route funds directly to franchisees while retaining central charges
  • SaaS platforms collect commissions without manual transfers
  • Partner-led models operate with transaction-level accounting

Business impact

  • Faster partner settlements, improving trust and cash flow
  • Cleaner books, with reconciliation built into the transaction
  • Clear audit trails, aligned with compliance requirements

Split Payments help finance teams move from manual settlement management to automated, rule-based execution.

Run Enterprise Bill Payments with Predictability and Audit Readiness

For enterprises, utility bill payments are repetitive but high-risk. Missed due dates, missing bill copies, and decentralised approvals can quickly turn into penalties, service disruptions, or audit issues.

EnKash Business Bill Payments is designed to make these workflows predictable and controllable at scale.

Built to handle volume without operational risk

  • Supports electricity and utility bill payments across large, distributed operations
  • Proven at scale with 2 lakh+ payments and 1 lakh+ bill copies processed

What does this change operationally

  • Bills are added once and fetched automatically every billing cycle
  • Finance teams no longer chase branches for bill details or PDFs
  • All locations follow the same structured workflow

Strengthen governance without slowing teams down

  • Maker-checker approvals enforce policy consistently
  • Role-based access ensures accountability
  • Due-date alerts reduce the risk of penalties and service disruptions

Bill copies as a built-in compliance advantage

  • Automated monthly bill copy retrieval as an optional, chargeable feature
  • Removes manual collection and storage of PDFs
  • Keeps documentation ready for audits and reviews

Business impact

  • Fewer missed payments and penalties
  • Direct cost savings through early payment discount visibility
  • Actionable insights from bill data analytics across locations and time periods

All bill-related actions, payments, approvals, and documentation run through a single EnKash system of record.

What These Updates Change for our Customers

  • Chargebacks are resolved faster with less manual coordination
  • Settlement complexity is removed from finance workflows
  • Enterprise bill payments run on predictable, auditable processes
  • Teams spend less time managing operations and more time on control and optimisation
  • Compliance readiness improves without adding tools or headcount

What We’re Building Towards Next

We continue to strengthen automation, analytics, and control layers across EnKash’s payments and spend workflows. The focus remains on helping teams scale operations while maintaining accuracy, visibility, and compliance.

Get Started with These Updates on EnKash

New to EnKash?

If your team is dealing with manual chargeback tracking, complex partner settlements, or high-volume bill payments across locations, EnKash brings these workflows into one controlled system.

  • Accept and manage payments with built-in operational controls
  • Automate settlements for multi-party business models
  • Run enterprise bill payments with approvals, analytics, and documentation

Explore EnKash or book a quick walkthrough to see how this works in practice.

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