

A business may record a sale today and discover much later that the customer will never pay. The unpaid amount can then become a bad debt. Reaching the due date does not cause that classification automatically. There must be a genuine reason to believe collection is no longer realistic. Recognizing the loss means accepting that part of the value recorded from the original credit sale will never be received.
When a specific customer balance is considered irrecoverable, the business removes it from trade receivables. Under a direct write-off approach, bad debts expense is debited and trade receivables are credited. The loss reaches the statement of profit and loss, while the customer balance leaves the ledger.
Entities applying Ind AS 109 generally recognize credit losses earlier through the expected credit loss model. The receivable itself is written off when there is no reasonable expectation of recovery. Indian income-tax treatment needs a separate check because an accounting write-off and a tax deduction do not automatically follow identical rules.
Consider an Indian distributor that supplies electrical components worth ₹3,68,000 to a customer on 45-day credit. Revenue is recorded when the sale takes place, and ₹3,68,000 appears under trade receivables until money begins to arrive.
The customer eventually pays ₹2,45,000, leaving:
₹3,68,000 − ₹2,45,000 = ₹1,23,000
The remaining ₹1,23,000 is overdue, but it is still a receivable. The customer is trading, has asked for more time, and claims that payment will follow once a pending project is completed.
Late payment alone does not establish a bad debt.
Two months later, the office closes. Calls go unanswered, a legal notice is returned, and insolvency proceedings begin. The distributor checks for security, insurance cover, or another realistic source of recovery and finds none. The accounting question is now different. The issue is no longer how long the invoice has been pending, but whether the money is realistically recoverable.
Once management concludes that recovery is no longer reasonably expected, the remaining amount is written off:
Debit: Bad Debts Expense ₹1,23,000
Credit: Trade Receivables ₹1,23,000
The customer ledger no longer carries that amount. The case also shows why businesses need to distinguish a slow payer from a debtor whose balance has become genuinely irrecoverable.
Bad debts affect the balance sheet through trade receivables. A direct write-off reduces gross receivables by the amount removed. If ₹1,23,000 is written off, trade receivables fall by ₹1,23,000.
An allowance produces a different presentation. Assume gross trade receivables are ₹28 lakh and the expected credit loss allowance is ₹1.40 lakh. Net receivables are therefore ₹26.60 lakh.
Gross receivables show what customers legally owe. The allowance reduces that figure to the amount the business expects to realize. Individual invoices remain in the ledger until an actual write-off occurs.
Because trade receivables normally form part of current assets, the write-off or allowance also affects the reported current-asset base. No cash leaves the business when the accounting entry is posted. The cash was never collected in the first place.
For review, finance teams may compare gross receivables, the allowance, net receivables, and the aging profile. A rising allowance relative to gross receivables can signal weaker collection quality, although changes in customer mix can also influence the ratio.
A provision for bad debts is an estimate of receivables that may not be collected even though every failing account has not yet been identified. Under Ind AS 109, the closer accounting term is a loss allowance for expected credit losses.
A business can finish the year with hundreds of open invoices and no single dramatic default. Payment history may still show that part of the ledger is unlikely to convert into cash. Waiting for every customer to fail would postpone recognition of losses that are already expected. The allowance addresses that problem while the invoices remain outstanding.
Creating an allowance does not cancel what the customer owes. Collection calls can continue, legal recovery may continue, and the balance remains in the receivables ledger. This separates an allowance from a write-off. The first estimates likely non-recovery. The second removes a balance after recovery prospects have deteriorated far enough.
Credit risk changes with the customer base and the economy. A sector slowdown, a major client failure, delayed government payments, or better collection performance can alter expected losses. For that reason, the allowance is reassessed at each reporting date rather than carried forward unchanged simply because the previous estimate looked reasonable.
| Comparison Point | Direct write-off | Provision or loss allowance |
|---|---|---|
| Recognition point | A specific receivable has reached the write-off stage | Expected loss is recognized before every default is known |
| Assessment focus | One identified customer balance | Individual balances, risk groups, or the wider receivables book |
| Gross receivables | The written-off amount is removed | Invoices remain until write-off |
| Balance-sheet effect | Trade receivables fall directly | Allowance reduces the net carrying amount |
| Profit effect | Expense arises if the loss was not already provided for | Expense arises when the allowance is created or increased |
| Role of estimates | Limited once write-off is supported | Central to measurement |
| Collection position | Recovery efforts may continue after accounting write-off | Collection continues because the invoice is still recorded |
| Later adjustment | A later receipt is treated as recovery | The allowance can rise or fall as expectations change |
| Ind AS context | Used when reasonable recovery is no longer expected | Expected credit losses are recognized through impairment |
| Indian tax point | Deductibility depends on the conditions in tax law | A general book provision is not automatically a deductible bad debt |
The key difference is timing. One treatment deals with a receivable already identified for write-off. The other measures loss expected across balances that are still open.
The estimation method should fit the receivables book. A business with thousands of small invoices will not assess risk in exactly the same way as a company with ten large customers.
An aging schedule groups unpaid amounts by time outstanding, such as current, 1 to 30 days overdue, 31 to 60 days, 61 to 90 days, and beyond 90 days. Older categories may carry higher loss rates when the company’s own collection history supports that pattern. The age of an invoice is therefore used as evidence, not as an automatic verdict.
A provision matrix applies expected loss rates to groups with similar credit characteristics. Retail buyers may behave differently from institutional customers. Domestic and export receivables can also show different collection histories. Separate groups allow the estimate to reflect those differences.Historical default rates provide a base, then current conditions and forward-looking information are used to adjust them where needed.
Portfolio percentages can hide the risk attached to one unusually large balance. If one customer owes ₹42 lakh while most other accounts remain below ₹2 lakh, a restructuring announcement or prolonged payment failure deserves individual analysis. Applying the same standard percentage to that exposure may give a weak estimate.
Past bad-debt experience can be useful when the customer mix has remained reasonably stable. Suppose losses in one customer group have averaged around 2% over several years. This history can inform the next estimate, but changes in payment terms, industry conditions, collection practices, or customer quality can make the old percentage less reliable.
A provision for bad debts is not a one-time entry. Its treatment changes as the estimate changes and as individual customer balances move from doubtful to irrecoverable or, occasionally, recoverable again.
Let’s assume ₹36 lakh remains outstanding from customers at year-end. The required loss allowance is calculated at ₹1.62 lakh.
The entry is:
Debit: Impairment Loss / Bad Debts Expense ₹1.62 lakh
Credit: Loss Allowance / Provision for Bad Debts ₹1.62 lakh
Profit falls by the expense recognized. On the balance sheet, receivables are shown net of the allowance.
At the next reporting date, suppose the required allowance has moved to ₹2.05 lakh. There is already ₹1.62 lakh in the account, so the adjustment needed is only ₹43,000.
If the new requirement had been lower, part of the old allowance would instead be released. The balance should reflect the current estimate, not last year’s calculation.
Suppose a customer owing ₹84,000 is now considered irrecoverable.
Debit: Loss Allowance ₹84,000
Credit: Trade Receivables ₹84,000
Because the expected loss had already been recognized, the write-off is taken against the allowance. Charging another ₹84,000 to expense would duplicate the loss.
Cash can still arrive after the account has been written off. A court settlement or improvement in the customer’s finances may produce payment later. The amount received is recorded as bad-debt recovery under the applicable accounting policy. That later recovery does not make the earlier judgment automatically wrong.