

A payment gateway is a secure technology that enables businesses to accept digital payments by transmitting transaction data between customers, merchants, banks, and payment networks for authorization and settlement.
Payment links are secure, shareable URLs that allow businesses to collect digital payments from customers without requiring them to visit a website or download an application.
Unified Payments Interface, or UPI, is an instant real-time payment system in India that enables bank-to-bank transfers using mobile applications, allowing users to send or receive money through simple identifiers like mobile numbers or UPI IDs.
A QR code, or Quick Response code, is a two-dimensional barcode that stores information and can be scanned using a smartphone or scanner to instantly access data, initiate payments, or trigger digital actions.
e-NACH (Electronic National Automated Clearing House) is a digital mandate system that allows businesses to automatically collect recurring payments from customers’ bank accounts with their online authorization.
A chargeback is a payment reversal initiated by the cardholder’s bank when a customer disputes a transaction. The disputed amount is pulled back from the merchant and returned to the customer after review.
Bill payments refer to the process of paying recurring or one-time business bills such as utilities, internet, subscriptions, or service charges through digital payment systems for timely and efficient settlement.
Bulk payment refers to processing multiple payments to different recipients in a single transaction batch. Businesses use it to efficiently disburse salaries, vendor payments, incentives, or refunds while saving time and reducing manual errors.
Vendor payment is the process of transferring funds to suppliers or service providers for goods or services received, typically managed through invoices, payment schedules, and accounting systems.
Vendor management refers to the process of onboarding, monitoring, and managing relationships with suppliers or service providers to ensure timely payments, compliance, performance tracking, and efficient procurement operations.
Payroll refers to the process of calculating and disbursing employee salaries, wages, bonuses, and deductions while ensuring compliance with taxes, statutory regulations, and company policies within a given pay cycle.
GST payment is the process of paying Goods and Services Tax to the government based on a business’s taxable transactions, typically completed through the GST portal after calculating tax liabilities.
Prepaid cards are payment instruments that are loaded with a fixed amount of money in advance and can be used for transactions until the balance is exhausted, without being linked to a traditional bank account.
A travel and expense card is a corporate payment card issued to employees to pay for business travel and work-related expenses such as flights, hotels, meals, and transportation with controlled spending.
A virtual card is a digitally generated payment card with unique card details used for online or remote transactions, enabling secure payments, controlled spending limits, and easy tracking without a physical card.
A meal card is a prepaid corporate benefit card issued to employees for purchasing food and beverages at eligible restaurants, cafeterias, and food outlets, often offering tax benefits under employee compensation structures.
A fuel card is a prepaid or corporate payment card used to pay for fuel and vehicle-related expenses at authorized fuel stations, helping businesses track fuel usage, control spending, and simplify expense management.
A gift card is a prepaid card issued by businesses to reward employees, customers, or partners, allowing recipients to purchase products or services from selected brands, retailers, or digital platforms.
Petty cash refers to a small amount of money kept by businesses to handle minor day-to-day expenses such as office supplies, local travel, refreshments, or small reimbursements without processing formal payments.
Operating expenses are the day-to-day costs incurred to run a business, excluding direct production costs, such as salaries, rent, utilities, travel, and administrative expenses.
Business expenses are the costs an organisation incurs to operate, deliver services, support employees, and generate revenue.
Reimbursements are payments made by a business to employees or individuals to repay expenses incurred on behalf of the organisation during official activities.
Spend management refers to the process of controlling, tracking, and optimising how a business spends money across employees, teams, vendors, and categories to ensure efficiency, compliance, and financial discipline.
A spending policy is a set of rules defined by a business to control employee expenses, specifying allowable categories, limits, approval workflows, and compliance requirements to ensure disciplined and transparent spending.
A credit note is a document issued by a seller to adjust the value of a previously issued invoice. It is used when the billed amount was incorrect, goods were returned, services were cancelled, or GST was charged incorrectly.
A letter of credit (LC) is a financial instrument issued by a bank that guarantees payment to a seller on behalf of a buyer, provided specified terms and conditions are fulfilled.
Temporary credit is a provisional credit applied to an account during payment disputes, reversals, or chargeback investigations until final resolution is completed.
Cost of capital is the rate of return a company must earn to justify the cost of financing its operations, investments, or growth. It represents the minimum return required by shareholders and lenders for providing funds to the business.
Working capital represents the difference between a business’s current assets and current liabilities, indicating its ability to fund day-to-day operations and meet short-term financial obligations.
Judgmental credit analysis is a method of evaluating a borrower’s creditworthiness based on qualitative factors, professional judgement, and experience rather than solely on quantitative scoring models.
A zero balance account is a bank account that does not require the account holder to maintain a minimum balance, allowing users or businesses to operate the account without penalty for low or nil balances.
A joint account is a bank account held by two or more individuals, where all account holders share ownership and are authorised to operate the account as per agreed terms.
A merchant account is a bank account that allows businesses to accept digital payments from customers and receive settlements after transactions are processed through payment networks.
A money mule account is an account used by individuals to transfer or move illegally obtained funds on behalf of fraudsters, often unknowingly.
Mobile banking is the use of smartphone applications or mobile platforms to access banking services such as balance checks, fund transfers, bill payments, and account management without visiting a physical branch.
24×7 banking refers to the availability of banking services and fund transfers at all times, including nights, weekends, and holidays, without dependency on branch working hours.
RBI regulations refer to the rules and guidelines issued by the Reserve Bank of India to govern banking, payments, fintech operations, and financial system stability in the country.
Regulatory compliance refers to adherence to laws, rules, and guidelines issued by authorities governing financial operations, payments, data protection, and reporting.
A key compliance indicator (KCI) is a measurable metric used to monitor how effectively an organisation is meeting regulatory, legal, and internal compliance requirements.
Audit risk is the possibility that an auditor may issue an incorrect opinion on a company’s financial statements, typically by concluding that the statements are accurate when they contain material misstatements.
Quarterly financial reporting is the process of preparing and analysing a company’s financial performance every three months to evaluate revenue, expenses, profitability, and overall financial health for internal and external stakeholders.