

Insurtech refers to the use of technology and digital innovation to improve, automate, and modernise insurance products, processes, and services. It aims to make insurance more efficient, accessible, and customer-centric.
Insurtech sits at the intersection of insurance and financial technology.
It applies digital tools to traditional insurance functions such as underwriting, policy issuance, claims processing, and customer engagement.
The focus is on reducing friction, improving risk assessment, and enhancing transparency across the insurance lifecycle.
Insurtech platforms use technologies such as data analytics, automation, and application programming interfaces to streamline insurance operations.
Customer data, behavioural insights, and real-time information are used to price risk, personalise coverage, and process claims more efficiently.
Digital-first distribution channels replace manual paperwork and intermediaries.