{"id":8771,"date":"2024-02-14T10:48:52","date_gmt":"2024-02-14T10:48:52","guid":{"rendered":"https:\/\/www.enkash.com\/resources\/?p=8771"},"modified":"2025-07-04T16:38:51","modified_gmt":"2025-07-04T11:08:51","slug":"what-is-e-mandate","status":"publish","type":"post","link":"https:\/\/www.enkash.com\/resources\/blog\/what-is-e-mandate","title":{"rendered":"What is e-Mandate and How it Works? Know its Benefits"},"content":{"rendered":"<h2><span class=\"ez-toc-section\" id=\"What-is-e-Mandate-How-does-it-work\"><\/span>What is e-Mandate? How does it work?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>In the present times of cutting-edge technology, businesses want to advance by streamlining their processes including payment collections from customers. Businesses intend to automate their collection processes and manage their cash flow efficiently.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"What-is-an-e-Mandate\"><\/span>What is an e-Mandate?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The RBI and NPCI introduced an e-mandate service in 2018 to make recurring payment collection easier for businesses. eMandate is a digital payment service where individuals or customers give their consent digitally to businesses to deduct recurring payments directly from their bank accounts.<\/p>\n<p>A mandate is a standing instruction from an individual to their issuing bank allowing them to automatically debit the amount required from their bank account.<\/p>\n<p>eMandate can be used for recurring payments like insurance premiums, SIPs, loan installment collections, etc.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How-does-e-Mandate-work\"><\/span>How does e-Mandate work?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><strong>These are the steps involved in setting an e-mandate:<\/strong><\/p>\n<ul>\n<li>A customer who wants to make recurring payments like insurance premiums has to raise a request for a recurring mandate<\/li>\n<li>The business collecting this payment further sends this request to their portal<\/li>\n<li>Customer then gives the authorization via net banking or debit card details<\/li>\n<li>These payment method details are sent to the sponsor bank which further sends them to the NPCI<\/li>\n<li>NPCI forwards this request to the issuing bank<\/li>\n<li>The issuing bank accepts the request and shares the status with NPCI<\/li>\n<li>This status is further shared with the sponsor bank. It is further sent to EnKash who informs the business<\/li>\n<li>EnKash activates the mandate<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"What-is-the-eligibility-criteria-for-eMandate\"><\/span>What is the eligibility criteria for eMandate?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>For businesses to be eligible for an E-Mandate, they need to fulfill the following criteria:<\/p>\n<p><strong>Type of Business:<\/strong> The eligibility criteria may vary depending on the business type. Usually, businesses involved in subscriptions and services have higher chances of being eligible for an eMandate.<\/p>\n<p><strong>Operational Status:<\/strong> A business needs to be operational with a registered office in place to be eligible for an E-Mandate.<\/p>\n<p><strong>Bank Account:<\/strong> The business needs to have a functioning business bank account with the e-Mandate service provider.<\/p>\n<p><strong>Regulatory Compliance:<\/strong> The business needs to comply with regulatory and legal requirements as per industry standards.<\/p>\n<p><strong>Customer Consent:<\/strong> Businesses need to obtain digital consent from customers for recurring payments through e-mandates.<\/p>\n<p><strong>Documentation:<\/strong> The business needs to provide business registration proof and identification documents to be eligible for electronic mandate.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"What-are-the-features-of-an-eMandate\"><\/span>What are the features of an eMandate?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><strong>Digital Authorization:<\/strong> E-Mandate enables businesses to electronically capture and store customer authorizations along with their consent for recurring payments. This eliminates paperwork.<\/p>\n<p><strong>Automation:<\/strong> eMandate leverages automation to streamline processes including workflow approval for verification and execution of the authorized action.<\/p>\n<p><strong>Easy Integration:<\/strong> E-Mandate solutions easily integrate with payment gateways ensuring a smooth flow of information between the business, financial institutions, and the payment processor.<\/p>\n<p><strong>Flexible Payments:<\/strong> Businesses can set flexible payment schedules based on user preferences or subscription terms.<\/p>\n<p><strong>Transparency:<\/strong> After the successful execution of an eMandate, users will get a notification for confirmation establishing transparency and giving confidence to the user.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"What-are-the-benefits-of-an-E-Mandate\"><\/span>What are the benefits of an E-Mandate?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><strong>Processing Time:<\/strong> E-mandate reduces the processing time by streamlining recurring payments and efficient.<\/p>\n<p><strong>Cost Efficient:<\/strong> With the help of e-Mandate, businesses can save their cost by managing paper-based processes and reducing manual operational costs.<\/p>\n<p><strong>Enhanced Security:<\/strong> e-Mandate provides robust security measures like encryption and authentication protocols. Digital signatures and secure channels contribute to secure transactions.<\/p>\n<p><strong>User Friendly:<\/strong> e-Mandate auto-debits recurring payments giving a smooth experience to the user by eliminating the hassles of reminders and late penalty charges.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Industries-where-e-Mandate-is-used\"><\/span>Industries where e-Mandate is used<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Banking and Financial Services: E-mandates are used in financial institutions for recurring payments, electronic fund transfers, and direct debits.<\/p>\n<p>Insurance: Insurance companies often use eMandate to auto-debit premium amounts for the policy renewal process.<\/p>\n<p>Lending Industry: For loan repayment, businesses help their customers set up an eMandate functionality that ensures monthly payments.<\/p>\n<p>Investment Platforms: Businesses providing investment instruments auto-debit the amount post authorization from the user.<\/p>\n<p>CSR\/Donations: NGOs have started using eMandates enabling businesses to set auto-debit feature for their monthly donations and CSR related activities.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"FAQs\"><\/span>FAQs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><strong>Q. How are e-NACH and e-mandates correlated?<\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.enkash.com\/olympus\/receivables\/e-nach\/\">eNACH<\/a><\/strong> (Electronic National Automated Clearing House) is an API-based system facilitating emandates to automate recurring payments.<\/p>\n<p><strong>Q. How are e-mandates different from ECS?<\/strong><\/p>\n<p>ECS or Electronic Clearing Service involves physical mandates and automated clearing processes for regular payments. However, E-Mandates are API-based digital authorizations for recurring payments.<\/p>\n<p><strong>Q. What happens to e-mandates if the linked bank account has an insufficient balance?<\/strong><\/p>\n<p>Insufficient funds in a linked bank account for e-mandates can result in failed transactions, potential fees, notifications to the account holder, and the need for payment updates.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is e-Mandate? How does it work? In the present times of cutting-edge technology, businesses want [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":8772,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[632],"tags":[],"class_list":["post-8771","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-payments"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What Is an e\u2011Mandate? Meaning &amp; Benefits Explained<\/title>\n<meta name=\"description\" content=\"e-Mandate is a secure and easy way to authorize recurring payments. 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